If you are not completely satisfied with your order you may return it any time within 30 days of the date of sale for a refund of the amount paid for the product. Refunds do not include shipping costs. On the exchange of defective products AtoZ Fabrication will only pay for shipping on the outbound replacement product only. AtoZ Fabrication requires that the product not be damaged, missing components or any documentation. Special order or non-stocking items are specifically exempted from this policy and will be assessed a 20% re-stocking charge. All returns must be authorized and assigned an RGA by AtoZ Fabrication and sent postage prepaid. We suggest using a carrier that is trackable and that also provides insurance. AtoZ Fabrication is not responsible for return shipping on any returns. All AtoZ Fabrication products have a 30 day warranty excluding powder coating.